PlayPal Sports for Business

Privacy Policy

Effective Date: 1st Jan 2025

PlayPal Sports for Business ("PlayPal Sports," "we," "our," or "us") respects the privacy of our business clients, their authorized users, and the athletes whose data they manage. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when organizations use our business platform, administrative dashboard, and related services (collectively, the "Services").

This policy applies to information handled through our business offerings. For our consumer-facing products, please refer to the relevant privacy notice.

1. Information We Collect

1.1 Business Account & Contact Details

1.2 Transaction & Billing Information

1.3 Athlete & Staff Data Provided by You

1.4 Technical & Usage Data

2. How We Use Your Information

3. Legal Bases for Processing (Where Applicable)

4. Sharing Your Information

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, to comply with legal obligations, and to resolve disputes. When information is no longer needed, we securely delete or anonymize it in accordance with our retention schedule.

6. Security Measures

We employ technical and organizational safeguards designed to protect personal information, including access controls, encryption in transit and at rest where appropriate, activity logging, and staff training. Despite our efforts, no online service can guarantee absolute security. We encourage administrators to implement best practices such as strong passwords and role-based access.

7. International Data Transfers

We may process and store information in countries where we or our service providers operate. When transferring personal data across borders, we implement appropriate safeguards such as standard contractual clauses or other lawful transfer mechanisms.

8. Your Choices & Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal information, as well as the right to data portability or to object to certain processing. Administrators can manage user roles and data directly within the platform. Requests can also be submitted to contact@whitestorksoft.com. We may need to verify your identity before fulfilling requests.

9. Cookies & Similar Technologies

We use cookies, SDKs, and similar tools to authenticate users, remember preferences, analyse Service usage, and deliver relevant communications. You can manage cookie settings within your browser or platform-level controls, though disabling cookies may affect certain features.

10. Children's Data

Our Services are administered by adults on behalf of athletes, including minors. We rely on organizations to obtain any required parental or guardian consent before submitting a minor's information. If we learn that data was collected without proper authorization, we will work with the organization to remove it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. When we make material updates, we will provide notice through the Services or via email and update the "Effective Date" above. Continued use of the Services after changes become effective constitutes acceptance of the revised policy.